DIONE LOUISE HOMEWARE FAQS
If your question cannot be answered here, please head to the 'Contact Us' page.
CAN I WASH MY DRINKWARE?
Yes - Although please note all glassware, barware, drinkware is hand wash only. Do not soak, microwave, or place in the dishwasher. Do not use for food items/hot drinks (unless specified on the listing).
CAN I KEEP MY DOORMAT OUTSIDE?
Of course! However, I recommend keeping them inside to prolong their life. Due to the unfortunate English weather, these mats can fade a lot quicker when kept outside, and when wet go a dark colour often lessening the impact of the design. If you are going to put the mat outside, try and make sure it is covered or protected.
WHAT ARE THE CARE INSTRUCTIONS FOR SEWN ITEMS?
All items can be machine washed at 30 degrees. Simply place in the wash with similar colours and you are good to go. Draught excluders and eye masks cannot be washed.
DO YOU SHIP INTERNATIONALLY?
I don't as standard but I can take custom requests for international postage. Buyers are responsible for shipping charges as well as any import/custom taxes/charges/fees on/during/after delivery.
WHAT ARE MY PAYMENT OPTIONS FOR LARGER PROJECTS?
If you would like larger order quantities or to enquire about wholesale products please do get in touch. These are usually invoiced and can be done in multiple instalments in order to spread the cost.