Accessibility Statement
Last Updated February 2022

Dionelouisehomeware.co.uk is committed to ensuring digital accessibility to all users regardless of ability.

We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Statement

Dione Louise Homeware is committed to making its website/mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to www.dionelouisehomeware.co.uk, including the community app run on spaces by Wix.

This website is run by Dione Louise Homeware. We want as many people as possible to be able to use this website. For example:

  • Pictures/Images have text titles and descriptions

  • Videos used on the site do not have sound - hence no captions. The videos are merely a visual aid of the products

  • Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential

  • Colour is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

We know that some parts of this website may not be fully accessible.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

 - Due to the website being on a host platform (Wix) some features may not be accessible, and this is beyond Dione Louise Homeware's control. This is therefore a current disproportionate burden to fix, but will be looked at in the next review of this statement (10.02.2023), unless anything is released sooner. 

In the Wix accessibility statement that say the following:

"We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities.

​Our accessibility tests on the site’s pages include (but not limited to) testing correct heading structure, good keyboard operability, sufficient color contrast, and screen reader support. We test our pages with NVDA screen reader on Windows desktops and with VoiceOver screen reader on mobile iOS devices.

We are aware of some areas on the website where we could improve accessibility. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility." - meaning when Wix have brought all their structures and templates up to date and fully accessible, Dione Louise Homeware will also do the same. As mentioned above, until these are brought in Dione Louise Homeware is unfortunately bound by what it can offer.

This statement was prepared on 10.02.2022.

This statement will be reviewed on an annual basis, with the first being on 10.02.2023, unless any guidance, feedback or new releases on software are brought in sooner. Any changes as a result of this review will be put in this statement. 

This statement was prepared by Dione, in line with service users feedback on the website. Thus far, no issues have been reported. Dione Louise Homeware aims to rectify any issues as soon as possible, and in the future have further website testing to ensure it is as accessible as possible. 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact: Dione at dionelouisehomeware@gmail.com . Please do this so the problem can be rectified first before contacting further agencies for support.

 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact: Dione at dionelouisehomeware@gmail.com . We will consider your request but please allow 14 working days for us to process this. 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).